Amey Built Environment

Health and Safety Induction for Contractors working at the facilities of a large Police Force

The challenge

Amey Built Environment provides public sector construction and facilities management services to a wide variety of clients including major police forces. They carry out exhaustive security vetting of contractors’ employees before they are permitted access to police force sites and issue a Contractors’ H&S Guide whose requirements are a condition of their contract.

But these printed rules and regulations were simply not being absorbed. What Amey needed was a means of ensuring that contractors scheduled to carry out work on their client’s estate fully understood (and could prove they understood) the rules governing Health and Safety before arriving on site to start work.

Amey decided they wanted an engaging, easy to use, multimedia eLearning program which would:

  • Improve contractors’ Compliance with Health, Safety and Security
  • Enhance H&S culture among contractors working on the client’s estate
  • Improve contractor awareness of both personal and site security
  • Prevent site access if the contractor failed the online Assessment test
  • Track each individual’s course progress and assessment scores
  • Exchange progress and completion data with the Amey contractor database

Our solution

We agreed with Amey and their client that the program would only maintain interest and produce lasting impact if it demonstrated why actions or situations might be hazardous. Simply presenting facts and rules to be remembered would be pointless.

So, we designed a course to cover all of the topics in the printed H&S Guide but using numerous situations and examples to bring the most commonly encountered risks to life.

We visited a variety of police force sites, each posing unique potential

hazards, and shot the video sequences and still images on which each interactive scenario or exercise was to be built. For realism, dangerous and safe working practices and scenes were set up for each major learning point.

‘Spot the hazards’

The course was produced using Adobe Flash and built on the eLearning ‘shell’ which our team has developed over the past 6 years. The assessment test uses traditional quizzing as well as several 360 degree ‘spot the hazard’ exercises. The program is professionally narrated throughout

Contractors' Health & Safety Induction (click image to enlarge)Contractors' Health & Safety Induction (click image to enlarge)Contractors' Health & Safety Induction (click image to enlarge)Contractors' Health & Safety Induction (click image to enlarge)

System requirements

The eLearning course had to be accessible over the internet, using an Adobe Flash-enabled web browser. It also had to include a back-end database for learner record storage and a Supervisor control panel for system record maintenance. The complete system was to be hosted on an Amey server.
and takes an average user around 45 minutes to complete.

Bespoke mini LMS

An important part of the solution is the back-end ‘mini LMS’ system which was also developed by TNA. produces lasting impact by demonstrating why actions or situations might be hazardousThis controls the password-protected log in, course bookmarking, the recording of user completion progress and the assessment scores achieved. User identities are batch imported by

file to the system from Amey’s (firewall-protected) Contractor database and user completion histories and assessment scores exported back by file to the Amey database for updating.

This process keeps the Amey database records fully up to date with eLearning completion, an essential factor since a contractor’s staff will not be admitted to a police site without having achieved a Pass level in the assessment.

TNA also provided a Supervisor control panel through which Amey staff maintain the mini LMS database without programming.